← THE OBSERVATORY REFUNDS & YOUR RIGHTS · PLAIN ENGLISH

Refunds & your rights.

No legal fog. Here is exactly how buying from us works, what you agree to, and what you keep.

01 · WHAT YOU'RE BUYING

Digital goods only — readings computed from the birth details you type and unlocked instantly on your device, and print-at-home plates. Nothing ships. Gumroad is the seller of record and handles payment and VAT; your birth data never goes to them, or to us.

02 · THE 14-DAY RULE, HONESTLY EXPLAINED

UK and EU law gives you 14 days to change your mind about most online purchases. For digital content there is a standard exception: when you choose to unlock your reading immediately, you agree that delivery starts at once and that you waive the 14-day cancellation right for that item. That's the trade for instant delivery, and you'll see it stated at checkout — not discovered afterwards.

If you buy and don't unlock, the 14 days stand — write to us and it's refunded, no questions.

03 · OUR OWN PROMISE — WIDER THAN THE LAW

If your reading is wrong about the sky — a position, a date, an orb — that's a defect, and you get a correction and a refund. If a quiet chart was sold a reading without the quiet verdict being shown first, that's our failure: full refund. And if within 7 days you simply feel the reading wasn't worth what you paid, tell us in one sentence and we'll refund it. We'd rather lose £2.99 than argue.

04 · WHAT NEVER CHANGES

Your statutory rights are untouched by anything above: content must be as described, fit for purpose, and of satisfactory quality (Consumer Rights Act 2015 in the UK, or your local equivalent). Nothing on this page reduces them; the promises here sit on top.

05 · HOW TO CLAIM

Reply to your Gumroad receipt email, or use the refund button on the receipt itself — Gumroad processes it back to your original payment method. No forms, no calls, no "retention team". Questions first? Talk to a human.

READINGS ARE COMPUTED ASTRONOMY WITH TRADITIONAL MEANINGS OFFERED FOR REFLECTION — NOT ADVICE OR PREDICTION · THIS PAGE IS A PLAIN-ENGLISH SUMMARY, NOT LEGAL ADVICE